Shipping Policy

This Shipping Policy governs all order processing, shipment and delivery services for products purchased on our official website, including sugar-free low-calorie functional energy drinks, sparkling water, protein beverages, sports training supplements, protein powder, protein bars, and female hormone balance wellness supplements. We are committed to providing standardized, stable and convenient global shipping services for all customers, ensuring every order is processed and delivered in an efficient and orderly manner.

All orders will be verified, processed and arranged for shipment within 1 to 3 business days after successful order confirmation and payment verification. Our team conducts strict pre-shipment inspection for all products to ensure product integrity, quality compliance and complete packaging before dispatch. No additional handling delay will occur under normal order conditions.

We provide unified standard delivery services for all regional orders. The overall delivery transit time for all orders is 6 to 12 business days. There is no differentiated delivery time setting for domestic and international regions, and no expedited shipping service is available for all orders. The delivery time covers the whole process from the departure of goods to successful delivery to the customer’s designated shipping address.

We offer free shipping for all products storewide. No shipping fees, handling fees or hidden logistics charges will be applied to any order. All transaction settlement on our website adopts US Dollar (USD) as the sole unified currency, realizing a consistent and transparent payment and settlement experience for global customers.

Once your order is shipped, you will receive relevant shipment notification information. You can check and track the real-time logistics status of your order through the official query channel to keep abreast of the delivery progress. We will ensure the authenticity and timeliness of logistics information update.

In rare cases, slight delivery delays may occur due to objective uncontrollable factors, including but not limited to regional logistics adjustment, customs routine inspection, and extreme weather conditions. We will try our best to monitor the logistics progress and provide follow-up support for affected orders.

If you have any questions about order processing, shipment progress, delivery status or other shipping-related issues, please visit our Contact Us page to get in touch with our customer service team. All official contact email information is displayed on the Contact Us page, and we will respond to your inquiries and solve your problems in a timely manner.

We reserve the right to update and optimize this Shipping Policy in accordance with business operation needs. The latest policy terms will be displayed on this page, and your continuous use of our website services will be deemed as recognition and acceptance of the updated shipping rules.